JDS.

Search docs

Find a page or component

Why did churn go up in March?
  1. Pull churn by month and plan
  2. Compare against pricing and releases
  3. Check support volume
Export the customer list?
182 churned accounts, with emails, to a CSV.

Churn rose to 4.1% in March, up from 2.8%. Most of it came from annual plans renewing after the price change, and billing tickets doubled in the same weeks.

Churn by plan, Jan–Mar1analytics.example.comBilling tickets, March2support.example.com